Infrastructure & Facilities

What Infrastructure & Facilities does11 capabilities

• Facilities dashboard (open work orders, asset health, PM compliance, overdue inspections, team availability)
• Asset register with condition rating and maintenance history
• Location hierarchy (Campus → Building → Floor → Room) for scoped dispatch
• Predictive asset-health scoring and QR tag “scan-to-report”
• Service requests (tenant portal) → work orders with full lifecycle and dispatch board (kanban)
• Preventive maintenance scheduling with auto-generated work orders and a maintenance calendar
• Trade catalogue with task templates & SLA targets; cleaning/janitorial and gardening schedules
• Utilities & consumption monitoring; inspections & compliance with corrective actions
• Construction & capital-project management; technicians/crews and contractors/vendors
• Materials & spare parts, equipment & tools sign-out, cost & budget tracking
• SLA & priorities, requester feedback (CSAT), reports/analytics, registries, roles